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Troubleshooting Tips

  • Restoring Deleted Files From an External Hard Drive

    Posted on September 19, 2011 by admin

    Easily recover & restore programs and files on your hard drive.

    Ever had that sinking feeling you get when you empty your computer’s Recycle Bin, only to realize that an important file that you really needed to keep was inexplicably among the other junk files you just deleted?

    We’ve probably all done it at some point, and likely suffered the consequences for it too, but did you know that it isn’t really gone for good?

    Because of the way a typical hard drive reads and writes data, the chances are high that with a little bit of digging, you will be able to retrieve a whole host of deleted files from an external hard drive. You don’t need to be a data recovery specialist; you just need the right tools for the job.

    Recuva, from Piriform, is a free disk utility that was designed for one purpose – restoring deleted files from your hard drive. Once installed, the included program  wizard will ask you what type of file to look for, and will ask you for its location before it was deleted. This is not essential information, merely a way to filter through the large volume of files Recuva will likely find.

    Once it has scanned your hard drive, Recuva will display a list of files that it found. All that is left for you to do now is check the boxes next to the ones that you want to resurrect, and click Recover. Then, as if by magic, you will quickly have access to files that were once deleted from your computer.

    There will, however, be times when Recuva is not a viable option. Not everyone is comfortable using tools like Recuva to restore files, and you may have some physical damage to your external drive from vandalism, fire, or flood damage. In cases like this, you will be glad you invested in an external hard drive from ioSafe.

    Not only are ioSafe’s disaster proof hard drives among the most rugged in the world, but all ioSafe hard drives come with a unique Data Recovery Service (DRS) as standard. It covers any data loss, for any reason, whether accidental or on purpose. This one-time use, no questions asked service is the ultimate insurance for all your data needs, and it ensures that you never have to worry about lost data every again.

    ioSafe’s expert team of forensic data recovery specialists will recover any and all data that it finds on your  external hard drive, and ship it back to you on a replacement device free of charge. The DRS is just one more reason, if it were needed, as to why ioSafe hard drives are the best option for businesses looking to secure their important data.

    Contact our team today for more information, or to receive a quote for this industry leading product.


    This post was posted in How To, Prevent Data Loss, Troubleshooting Tips and was tagged with ioSafe, data loss, data recovery, restore programs, forensic recovery

  • How to Recover Pictures and Photos from a Crashed Hard Drive

    Posted on September 12, 2011 by admin

    Step One…Don’t Panic!

    Take a deep breath and look at your situation. Your hard drive has just crashed and this is problem that needs to be addressed right away but it’s not a catastrophe! You can fix this and you can prevent the loss of not only your data but also the pictures of your family and friends.

    An ioSafe + Cloud Backup is a great way to prevent data loss from a crashed hard drive. This will allow you to recover programs very easily and quickly.

    We live in the age of the digital camera and snapshots taken with our phones and people are moving away from the habit of having physical copies of their pictures. While the technology has changed, this core concept has not; you need to protect your collections of photos. We used to order multiple copies of pictures and keep them in photo-books for protection and presentation. Now people show their photos on social media sites, blogs and their various electronic devices and they still have to worry about losing their memories.

    We’re going to walk you through some troubleshooting techniques that you can use in response of a hard drive crash. There are many options open to you in a situation like this and remember the most important thing is not to lose your head; you’re not on a sinking ship, you just need to plug a hole in the boat and fish your luggage out of the water.

    If your hard drive is making clicking, whirring or grinding noises turn it off and unplug it. Then carefully remove the hard drive from the computer (remember that hard drives are very sensitive to static electricity and physical jolts). Do not assume that the files are unrecoverable and if you don’t have a backup in place, you’ll need to turn to commercial services.

    Often the best options for laypeople are on the internet and with recovery software. One such company available is DriveSavers. Since 1985 this company has been helping people and businesses protect and recover their data and they have various options for recovery plans and will service a wide range of devices. The website Kroll Ontrack has developed protocols to meet virtually any recovery need and they offer helpful user guides and software for sell.

    The website savemymemories.org is a good resource for tips and troubleshooting advice about recovering photographs. Their advice is straight-forward and is geared toward educating as well. They talk about hardware and software, how to prepare and protect your photos from disaster and they a great page of links about not just about protecting your memories but about many different aspects of digital photography.

    One of the best options you can take to protect your photographs is be prepared before anything happens. One of the best ways to go on the offensive against potential crashes is to invest in an ioSafe hard drive; one of the best features that ioSafe offers on these hard drives is the Data Recovery Service. This product is available with numerous drives like the ioSafe Solo, the Rugged Portable SSD and the SoloPRO SSD. These hard drives are a great choice not only because they are disaster-proof and protect your photographs from outside threats; the Data Recovery Service ensures an unmatched safety net in the case of internal loss. With such features as access to expert technicians, up to $1000 of forensic data recovery, replacement hardware pre-loaded with recovered data and a three-year limited warranty.

    No matter which option you choose; your best plan to prevent these types of emergencies before they happen. So when investigating plans to fix your crashed hard drive, look for the best way to prevent this from happening again.

    Written by Joseph Fowler


    This post was posted in How To, External Hard Drives, ioSafe Hard Drives, Prevent Data Loss, Troubleshooting Tips and was tagged with ioSafe, data loss, cloud backup, recover crashed hard drive, recover programs

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